Refund policy
At Mikyala Beauty & Cosmetics, we want you to be satisfied with your purchase.
Returns
We accept eligible returns within 14 days of delivery.
To be eligible for a return, the item must be unused, unopened, and in its original condition and packaging. Proof of purchase may be required.
Due to health and hygiene reasons, opened or used beauty, hair, and skincare products cannot be returned, except where required by applicable law.
Return Shipping
Customers are responsible for the cost of return shipping unless the item was received damaged, defective, or incorrect.
We recommend using a trackable shipping service when returning an item. Mikyala Beauty & Cosmetics is not responsible for items lost or damaged during return shipping.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at m@mikyalabeauty.com as soon as possible. Please include your order number and, when appropriate, photos of the item so we can assist you.
Refunds
Once we receive and inspect an eligible returned item, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.
Order Cancellations
Orders may be cancelled within 15 minutes of placing the order, provided the order has not already been fulfilled.
Once an order has been fulfilled or shipped, it cannot be cancelled and must follow the return process described above.
Final Sale Items
Products specifically marked as Final Sale are not eligible for return or cancellation, except where required by applicable law.
Contact Us
If you have questions about returns or refunds, please contact:
Mikyala Beauty & Cosmetics
P.O. Box 11
Kirksville, MO 63501
United States
Email: m@mikyalabeauty.com
We will respond as soon as possible.